Shipping policy

Products are usually shipped within in 1-2 working days. Our main courier is A Post.

ROI & NI delivery is free on all orders over €60, otherwise a €5 delivery charge will apply per order for nationwide deliveries below €60.

UK & International rates apply at checkout.

If for some reason there is an issue with your order we will contact you directly to rectify the situation.

 

UK Mainland Customers

As of January 1st 2021, purchasing products outside from the EU may be subject to customs duties, taxes and other fees under the Brexit Transition period. These costs will be payable by the person receiving the goods. The delivery of these goods may be withheld by our courier until the relevant tax, duties etc are paid in full. Our courier will automatically calculate these fees and engage with you the customer to fulfil the relevant tax, duties etc due on the item(s).

Cliffords Footwear accepts no responsibility for any additional charges and cannot accept a return and refund of those goods if the charges are not paid. Please see your local customs authority for more information on taxes and duties applicable to non EU countries.

Returns from UK Mainland may incur export duties, these duties are to be paid by the customer returning the items.

UK Customers Purchasing on EU Sites

As a UK customer shopping on EU sites, whether you pay VAT depends on the total value of your purchase, type of product and or the specific EU country’s regulations. Here are the key points:

1.⁠ ⁠*VAT on Purchases Below £135*: If your order is valued under £135, the seller is responsible for charging VAT at the point of sale, depending on the product type. This means you will pay VAT as part of your purchase price, if applicable to the product purchased.

2.⁠ ⁠*VAT on Purchases Over £135*: For items priced over £135, you typically won't pay VAT at the point of sale. Instead, you may be required to pay import VAT when the goods arrive in the UK. This is usually collected by the courier or postal service.

3.⁠ ⁠*Customs Duties*: Additionally, if the value of the goods exceeds a certain threshold, customs duties may also apply